Questions

Standard (5–7 business days), and Express (2–3 business days). Because pieces are made with multiple manufacturers, production time is added before shipping — you’ll get tracking by email once your order is on its way.

Orders over $0.00 ship free. See the full Shipping Policy for details.

Yes. International delivery times and any customs/duties vary by country and are the customer’s responsibility. Full details are on the Shipping Policy page.

If something arrives defective, incorrect, or damaged, email us within 7 days of delivery with your order number and photos. Made-to-order and custom items have their own rules — read the Return & Refund Policy.

When your order ships, we email a tracking link to the address used at checkout. If you can’t find it, check your spam folder or email us at info@noahfallu.com.

Each product page lists its available sizes and a size guide where applicable. Many pieces are designed oversized — if you’re between sizes, check the product’s notes or reach out before ordering.

Payments are processed securely through Stripe, which supports major credit/debit cards and Apple Pay / Google Pay where available. We never see or store your card details.

Reach out as soon as possible at info@noahfallu.com. If production hasn’t started we can usually help; once an item is in production or shipped, changes may not be possible. See cancellations for specifics.

No problem — head to the Contact page or email info@noahfallu.com and we’ll get back to you within 1–2 business days.